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Everything you need to know — from account setup and deposits to bonuses, cricket betting and withdrawals via JazzCash or Easypaisa. All in one place.

Welcome to the Six117 FAQ page — your go-to resource for straightforward answers about how the platform works. Six117 is built specifically for players in Pakistan, offering a full lineup of sports betting, live casino, slots, fish games and more, all accessible from your smartphone or desktop browser. Whether you are exploring the platform for the first time or you have been a regular player for a while, this page covers the questions we hear most often.

Navigating a betting platform should feel easy, not confusing. That is why we have organised everything into clear categories below. You will find answers about getting your account started, how to deposit and withdraw using local methods like JazzCash, Easypaisa and Raast, how our bonuses and promotions actually work, what games are available, and how to use the Six117 mobile app. We also cover responsible gaming — because we believe players should always feel in control of their experience.

If you cannot find what you are looking for in the FAQ sections below, scroll down to the contact section at the bottom of the page. Our support team is available around the clock and is happy to help with anything platform-related.

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What We Cover

Quick Help by Topic

Jump straight to the category that matters most to you right now.

Account & Registration

Step-by-step guidance on creating your Six117 account, verifying your identity, updating your profile details and managing your login credentials safely.

Deposits & Withdrawals

Clear breakdowns of how to fund your account and cash out your winnings using JazzCash, Easypaisa, Raast, bank transfer, debit/credit cards and mobile wallets.

Bonuses & Promotions

Understand welcome bonuses, free bets, reload offers and loyalty rewards — including wagering requirements, eligibility rules and how to claim each offer.

Sports Betting & Cricket

How to bet on PSL, T20 internationals, ODIs and other cricket formats. Plus football and esports betting — market types, odds formats and live betting explained.

Slots, Fish Games & Casino

Everything about the Six117 game library — how to browse the lobby, demo play, RTP, fish game mechanics and how live casino tables work in real time.

Mobile App

Download and install the Six117 app on Android or iOS, troubleshoot common app issues, enable notifications and get the most out of the mobile experience.

Help Topics

Frequently Asked Questions

Browse by category or read through all questions below — we have covered everything players in Pakistan ask us most.

Account & Registration

Creating your Six117 account takes less than two minutes. Click the Register button at the top of any page and fill in your basic details — full name, mobile number, email address and a secure password. Once submitted, you will receive a verification code on your mobile to confirm your number. After that your account is active and you can log in straight away. Make sure all the details you provide are accurate, as they will be used to verify your identity when you request your first withdrawal.

Six117 is strictly for adults. You must be 18 years of age or older to register and use any features of the platform, including sports betting, casino games, slots and fish games. If our team identifies that an account has been opened by someone under the legal age, that account will be suspended immediately and any balance will be forfeited. We take responsible gaming seriously and ask all players to be honest when registering.

No. Each player is permitted to hold only one active account on Six117. Duplicate accounts are against our terms and conditions. If we detect multiple accounts linked to the same mobile number, device, payment method or IP address, all duplicate accounts may be closed and any pending withdrawals suspended pending a review. If you have forgotten your login details, use the password reset option rather than opening a new account.

Go to the Login page and tap "Forgot Password". Enter the mobile number or email address linked to your account and we will send you a reset code. Enter the code on the next screen, then set a new password. Choose something unique — avoid using the same password you use for other apps or accounts. If you run into any issues during the reset process, reach out to our support team who can verify your identity and help you regain access.

Deposits & Withdrawals

Six117 supports a wide range of local and card-based payment options for players in Pakistan:
  • JazzCash — mobile wallet deposits and withdrawals
  • Easypaisa — fast mobile account transfers
  • Raast — instant bank-to-bank transfers via the State Bank system
  • Bank Transfer — direct transfer from any Pakistani bank account
  • Debit/Credit Cards — Visa and Mastercard
  • Mobile Wallets — other compatible e-wallet services
All transactions are processed in PKR, so there are no currency conversion fees.

Most deposits via JazzCash, Easypaisa and Raast are credited to your Six117 balance within 1 to 3 minutes. Bank transfers may take slightly longer depending on your bank's processing times — usually within a few hours during business hours. Card payments are typically instant. If your deposit has not appeared after 30 minutes, take a screenshot of the payment confirmation from your wallet app and contact our support team with that reference number.

Go to the Withdrawal page, choose your preferred method, enter the amount and confirm. Withdrawals to JazzCash and Easypaisa are typically processed within 15 to 60 minutes. Bank transfers may take up to one business day. Before your first withdrawal, you will need to complete a one-time identity verification — this is a standard process and usually takes just a few minutes if your documents are clear. Once verified, future withdrawals process much faster.

Minimum and maximum limits vary by payment method but are designed to be practical for Pakistani players. As a general guide, minimum deposits start from as low as PKR 200 for mobile wallet options. Withdrawal minimums are also kept low so you are never locked out of your winnings. Higher-tier withdrawal limits are available for VIP account holders. For the most current and specific limits for each payment channel, check the cashier section inside your account after logging in.

Bonuses & Promotions

New players at Six117 can claim a generous welcome bonus on their first deposit. The bonus is credited automatically once your qualifying deposit is processed — no promo code is needed. The exact percentage and maximum bonus amount are displayed on the promotions page. To unlock and withdraw bonus funds, you will need to meet the wagering requirement, which means placing bets of a specified total value. Sports bets, slots and fish games all count towards the wagering — always read the full terms on the promotions page for the specific figures.

A wagering requirement — sometimes called a rollover — means you need to bet a total amount equal to the bonus multiplied by the specified number before the bonus can be withdrawn as real cash. For example, if you receive a PKR 1,000 bonus with a 10x wagering requirement, you need to place a total of PKR 10,000 in qualifying bets. Each eligible bet you place reduces this remaining amount. You can track your wagering progress from your account dashboard. Bets that are voided or cancelled do not count towards the requirement.

Yes — Six117 regularly runs promotions for existing players, not just newcomers. These include reload deposit bonuses, free bet offers tied to major cricket matches like PSL fixtures and T20 internationals, cashback deals on slots and fish games, and special VIP rewards for higher-volume players. Offers are updated frequently, especially around big sporting events, so it is worth checking the promotions section regularly. Promotional emails and app push notifications are also sent when new offers go live.

Sports Betting & Cricket

Six117 covers a comprehensive range of sports with a strong focus on what Pakistani players actually follow. Cricket is our flagship sport — you can bet on Pakistan Super League (PSL) matches, T20 internationals, ODIs, Test matches and ICC tournaments. Beyond cricket, the Sports section includes football (including international leagues and tournaments), esports titles, tennis, basketball and more. Markets include match winner, innings totals, player performance bets, live in-play betting and accumulator options.

Live betting allows you to place wagers while a match is in progress. Odds update ball by ball during cricket matches to reflect what is happening in real time — whether a wicket has fallen, a big over has just been bowled, or a rain delay is in effect. You can bet on outcomes like next wicket method, runs in next over, current run rate comparisons and overall match result. To get the best experience with live betting, use the Six117 app for faster loading and real-time odds updates.

Six117 supports decimal, fractional and Malay odds formats. You can switch between them at any time from the settings inside your account. Decimal odds are the default and are the easiest to understand — your total return equals the odds multiplied by your stake. Most new players find decimal odds clearest, but if you prefer a different format you can update your preference and the change will apply across all markets instantly.

Slots, Fish Games & Casino

Fish games are a popular and fast-paced game type where you control a cannon and shoot at fish swimming across the screen. Each fish carries a different value — smaller fish are easier to catch but pay less, while larger creatures and bosses award bigger multipliers. You choose your bet size by adjusting the cannon's power level. The key is balancing your ammunition spend against the value of your targets. Our Fish Games section features multiple titles with different themes and special weapon upgrades to keep things interesting.

Many of the Slots and games in the Six117 Game Lobby offer a demo or free-play mode. In demo mode you play with virtual credits — there is nothing to deposit and no real money at risk. It is a great way to understand a game's mechanics, paylines and bonus features before you commit real PKR. Live casino tables generally do not offer free play, as they involve real dealers operating in real time. Check the game thumbnail in the lobby — a "Demo" badge indicates free play is available.

RTP stands for Return to Player — it is the percentage of all money wagered on a slot that is paid back to players over a large number of spins. For example, a slot with 96% RTP will theoretically return PKR 96 for every PKR 100 wagered in the long run. A higher RTP is generally better for players. RTP is a statistical figure calculated over millions of spins, so short sessions will vary widely. You can find the RTP for each slot in the game's information panel. Six117's game lobby includes titles across a wide range of RTP values so you can choose games that match your preference.

Mobile App

Visit the App page on Six117 to find the download link for both Android and iOS. For Android, you will download a small APK file — before installing, go to your phone's Settings, then Security, and enable "Install from unknown sources" for your browser. Tap the downloaded file to install. For iOS, follow the instructions on the app page to add Six117 directly to your home screen as a web app. The whole process takes under two minutes and the app is free to download.

First, check that your internet connection is stable — switch between Wi-Fi and mobile data to see if that resolves it. Then try these steps in order:
  • Close the app fully and reopen it
  • Clear the app's cache from your phone settings
  • Uninstall and reinstall the latest version from the App page
  • Restart your phone
If none of these work, contact our support team with details of your device model and Android/iOS version and we will investigate further.

Yes — the Six117 app is a full-featured version of the platform. You can access all sports markets including live cricket betting, the complete game lobby with slots and fish games, live casino tables, deposits, withdrawals, bonus tracking and account management. In some cases the app experience is actually smoother than the browser version, especially for live in-play cricket where fast odds updates matter. Push notifications via the app also keep you informed about promotions and match start times.

Responsible Gaming

Six117 provides several self-management tools in your account settings. You can set daily, weekly or monthly deposit limits to keep your spending within a budget you are comfortable with. You can also set session time reminders so the platform alerts you after you have been playing for a set number of hours. These limits take effect immediately when lowered. If you want to take a short break, a temporary self-exclusion option is available. Visit our Responsible Gaming page for a full explanation of all available tools.

Gaming and sports betting should be entertainment, not a source of financial stress. Consider taking a break if you notice any of the following:
  • You are spending more than you planned or can comfortably afford
  • You are chasing losses by placing bigger bets to recover
  • Gaming is affecting your sleep, work or family relationships
  • You feel anxious or irritable when you are not able to play
Setting a strict budget before each session, treating losses as the cost of entertainment, and taking regular breaks are simple habits that keep gaming enjoyable. Our Responsible Gaming page has more guidance and self-assessment tools.
24/7 Live Support

Our support team is available around the clock via live chat inside the platform. Response times are typically under 3 minutes during peak hours.

Email Support

For detailed account queries or document submissions, you can reach our team at: [email protected]

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